Needing replacement crank mechanism

A professional from Buffalo, NY says:
We purchased 77 casement windows from Beechworth. Unfortunately, 4 are not working. When we turn the crank, nothing happens - nothing moves and window doesn't open. It appears that the mechanism is stripped. We need to purchase at least 4 of these (2 left and 2 right). Beechwrth went out of business about 2 months after we purchased the windows, so they are no help at all. Hoping you're able to assist. The hardware appears to me manufactured by Truth.
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Casey from SWISCO responded:

Hello,

Take a look at our 39-220B and 39-221B operators. There appears to be a match to the operator in your photos but make sure to compare the dimensions on our product pages to your hardware to confirm. Thanks for posting! 

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