Needing replacement parts

A home owner from Auburn Hills, Mi. says:
Hello. I am in search of these parts. My window will not stay opened. Not sure which part is actually broken, so probably best to replace both. Can you identify which part number to order please? Thank you.
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Tom from SWISCO responded:

Sure, take a look at our 15-180 pivot shoe, Series 190 spring, 15-186 clip, and 15-182 bushing. I think you'll find these match up quite well.

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