Needing some help & parts!

Quick Learner from West Des Moines IA

May 21, 2023 3:36 pm

Hello!

I need one 38-090 and the correct hing and crank. Can you please tell me what hing and crank I should order?

Thank you!

Danette

4 user uploaded images

4 Replies

Tom from SWISCO

May 22, 2023 3:13 pm

Hello, Danette. I agree that our 38-090 is the best match for the lock, but I'm not sure about the operator. The link arm appears to be missing, but its an essential detail. Would you happen to have an undamaged version that I can use as a reference? It would help even if it's for the opposite side.

Quick Learner from West Des Moines IA

May 22, 2023 6:51 pm

Hi Tom,

Thank you so your prompt follow up.

Below are the pictures your requested.

Danette

3 user uploaded images

Tom from SWISCO

May 23, 2023 3:31 pm

I'm afraid these photos don't show me anything new. The operator is still missing an important component, which is the link arm. That's a vital component and I won't be able to ID a match without seeing it. Do you have an undamaged version?