Needing to replace channel balance

Question

Hello I am needing to replace my channel balance. The pieces that keep the window up when opened and I can not find them. They are a spring the hooks on a plastic piece that is screwed into the top of the window then a plastic rod is inside of the spring and at the bottom of the rod is a plastic connector and attached is a string that runs to another plastic piece that the bottom of the window metal piece goes into and holds it in

Lauren · Accepted Answer

Hello, thank you for posting,

It appears your window uses older rod balances that are no longer made. We should be able to assist with a replacement, but to further review, are you able to show us pictures of the plastic connector and the piece at the bottom of the window that the pivot bar connects into? Thank you!