Tom from SWISCO responded:
November 2, 2017
The key code on your balance is that "1027." It's the name of a particular model of Andersen balance. We replace the 1027 balance with our 24-1033. Based on the glass dimensions you provided, this makes sense.
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Tom from SWISCO responded:
November 3, 2017
Yes, it seems so. I'd use the contact form to get in contact with our customer service department.
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