New home window replacement parts

Quick Learner from Seattle
Hey there, I am a new homeowner and have been having a heck of a time finding parts for windows.

Many of the windows don't have springs, or balance or channel guides not really sure what the exact name of the piece is. basically the springs that keep the windows open.

A few of the windows don't have stickers but the one that does I have attached and just searched the number and that is how I came to your site.
7 Replies
Quick Learner from Seattle
Forgot to add picture of the sticker
1 user uploaded image
Quick Learner from Seattle
I think I am going to need 8 of the springs for that size, 25 inches, 2 for 19.5 inches and 1 at 23 inches.
Tom
Tom from SWISCO
SWISCO
Expert

The sticker doesn't help us, but if you show us a photo of each part you need, even if there's only one part remaining in the window, then we can identify replacements.

Quick Learner from Seattle
Sorry bout that, these are a couple piece that I have pulled from our existing windows to get a picture, hopefully they can better explain what we need
2 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Much better. This is a custom balance, which sounds more daunting than it really is... I'll get a custom balance expert in here ASAP to continue the identification process. Hold on tight!

Tom
Tom from SWISCO
SWISCO
Expert

Hi, I'm Tom and I handle custom orders. I see you needed 8 of these balances, so I'll shoot over a special order link for 8 right now.

You also mentioned two other sizes you need, but I wasn't sure what the stamp would be for those. Can you confirm?

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