I need replacement parts for the following windows. I have other parts needed as well I may need someone to call me so I can go through what is needed.
Jennifer
I need replacement parts for the following windows. I have other parts needed as well I may need someone to call me so I can go through what is needed.
Jennifer
Thanks for writing in! It appears that you are looking to replace the window escutcheon/lock as well as two different style operators. I am confident that we can supply you with the replacement hardware you need, however I'll need more detailed information about each of the parts to make proper identifications.
In regard to the operators, to identify the correct replacements, I'll need to see the bodies of each operator (preferable with the covers removed) as well as the arms of the operators and how they connect to the bottom of the swinging sashes.
To identify the replacement for the window escutcheon/lock, I'll need to see a photo of this hardware removed from the window frame. It is important to see the shape of the part as well as how it installs.
I'm sorry to say that I would not be able to give you a call in regard to this inquiry. I do not have a phone I can speak to you on. If you have any additional information, that you feel would be easier to communicate by phone or you would prefer to speak to an agent, you'll need to call to speak with a member of customer service. They can be reached at (888) 991-1929.