New parts : SWISCO.com

Quick Learner

Oct 6, 2021 8:47 pm

This is 27" I believe I need the 380 channel balance please confirm

5 user uploaded images

5 Replies

Emily from SWISCO

Oct 12, 2021 11:54 am

Hey there!

Thanks so much for your patience during this busy season of ours. With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You will also need a 2640 spring strength option.

If you have any questions just let us know!

Comparison of the S378, S380 and S385 balance shoes.

Quick Learner

Oct 28, 2021 9:28 pm

So I ordered the wrong part how can I return it? Then I can order the right part

Emily from SWISCO

Oct 29, 2021 8:05 am

You can see our return policy here!

Paul from SWISCO

Nov 18, 2021 11:41 am

Hello,

We've received your sample balance. The correct side load balance would be our S385-27 with the 2640 stamp option. If you have any questions just let us know.