New rollers for a sliding door

Quick Learner from Columbus, MS

Feb 5, 2024 4:34 pm

Unfortunately, most of the stickers are worn away but I've attached what I could get from the sticker and pictures of the roller itself.

Series: 3000
MST: 12068 (OXO)

5 user uploaded images

4 Replies

Lauren from SWISCO

Feb 6, 2024 8:33 am

Hello, thank you for posting,

Unfortunately the pictures are only showing the inner housing of the roller assembly. We are not able to identify the style on this part alone. To move forward, we will need to see the outer metal housing of the roller assembly that is most likely still installed in the frame of the door. This part will need to be removed. From there we can review the overall style to determine if we can supply a suitable replacement option. Thank you!

Quick Learner from Columbus, MS

Feb 6, 2024 11:00 am

Attached are some pictures of the outer housing. It is currently held in place by a rusty screw that I will need to drill out.

Lauren from SWISCO

Feb 6, 2024 3:44 pm

I am sorry for the inconvenience, but we cannot identify while the housing is still installed. We will need to see it removed with written out dimensions of the width and height along with the diameter of the wheel to move forward.