Emily from SWISCO responded:
December 28, 2021
Hi, Gary. It looks like your bottom fitting is missing or has broken off. We'd be happy to help but we'll need to see some pictures of your bottom fitting to determine which Series of balances you'll need. Thank you! |
Emily from SWISCO responded:
January 24, 2022
Thanks for the additional pictures, Gary! With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. If the stamp on your balance is "2650" then you'll need the 2650 spring strength option. Comparison of the S380 and S385 balance shoes.
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Emily from SWISCO responded:
January 24, 2022
You're very welcome! We appreciate your business; if you have any future hardware questions or repairs, you know where to find us! |