New window got damaged

A professional from Tampa fla says:

A brand new window got damaged and transport Embark locks window lock don't know the manufacturer of the window need new locks  and transporting and broke the locks don't know the manufacturer but needs a lock replacement can you help? any help would be appreciated and if you care to parts thank you

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Paul from SWISCO responded:

I see two different window locks in the photos you submitted. Are you looking for replacements for each one? If so, could we have you send us over measurements and dimensions of each one?

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