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Question

The triangular locking piece shattered while accidentally lifting the window too fast. This locking mechanism is more narrow than most on your website and the locking triangular piece is thin.
Is there another way of removing this broken latch?. It seems very stuck. I watched the YouTube video using a flat head screwdriver and hammer. That strategy is just chipping away the plastic and the latch remains stuck?. Any insight is appreciated.
Based on my assessing your inventory of latches I am guessing that the 26-391 is what I needed but want to make sure before I order and want to make sure I can remove the broken latch without damaging the window.
Nothing is easy as you well know,

Bob · Accepted Answer

Hello there. Is the tilt latch body 3/4" wide and 2-7/8" long? If so, the 26-391 certainly might be possible. If your lock body is shorter though, like 2-5/8", then you're going to need something different. Ultimately the best thing to do in either case is to remove the old latch from the window so you can fully compare to the dimensions listed below. Send us photos of this perspective and tell us the dimensions that differ if the 26-391 indeed does not match up. See the image below for reference. l

detail of 26-391