No markings at all in this slide!!

A contractor from Phx az says:
Hello, There are no markings anywhere on this 30 x 5/8 balance.
It comes out of a double pained window 64/34.
See pictures! I can send more! Ask me any questions.
Thank you.
Thumbnail of the uploaded file named 00066BDE-F02C-43F8-9A47-0EBB1D9045D5.jpeg
Thumbnail of the uploaded file named 89DA9781-70CF-461A-8714-1D2CB55AE214.jpeg
Thumbnail of the uploaded file named 1940580E-1CDC-4797-BFE6-7945BBFB47E9.jpeg
Thumbnail of the uploaded file named 35F9BF7D-BDD6-4CF7-8A28-75405529D892.jpeg
Thumbnail of the uploaded file named 1C71318F-B7BC-47BA-AD85-0F89859C6CB4.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

It looks like you have either our S351-30, with a 15-002 bottom attachment, or S390-30, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. 

You'll also need to locate the stamp code on your metal channel to choose the corresponding strength option for your replacement balances. Thank you!



Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.