No number stamped on balance

A quick learner from Lutz Florida says:
I have no number stamped on the any of my balances. I checked all three windows. I think it's either 351 or 391. They look the same in the pictures.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
I'm afraid I can't make out which Series would be a better match. The different comes down to the size of the shoe. We have detailed information and measurements on the S351-24 and S390-24 store pages that you can review. You will need to measure your shoe and use your best judgement, since the difference is subtle, but important.
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