Non Tilt Channel Balance

Question

Hello. It's time to replace the balance as you can on right sude, balance is stuck? creating it harder stickier to open.

Hoping to get some guidance on replacements.

They don't look broken but just really stiff.

Thanks and let me know. W

Casey · Accepted Answer

Hello,

We can supply your replacement balances but it will need to be a custom order due to the length, extended travel pulley system and unique combination of end attachments. To get started, we'll need you to write out the exact length of your metal channel, not including the end fittings, as well as confirm the stamp code on the balance.

I would also recommend looking over the two videos related on this page since it looks like the top sash guide may have broken on one side, causing your balance to shoot to the top of the jamb. If so, we would need to see an undamaged guide removed from the other side or from an identical window in the house to compare to our inventory. I would also recommend checking the balance for damage since it's possible that you may be able to just reinstall it once you install a new guide. Thank you!