Non-Tilt Window

A quick learner from Alameda, CA says:
Hi,

Can you id a replacement? Thank you.
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Paul from SWISCO responded:

Greetings! I believe we can identify these for you. Take a look at our S390-25 side load balance with a 1-1/8'' shoe and compare it to what you have now. The spring weight option you will choose is 2430 based on your "24 3" stamp.

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