Non-Tilt Window Channel Balance

A home owner from Woodbridge, VA says:
I ordered replacements for my balances from you several years ago and need some more. I do not see the type of balance with my shoe. I have a 35", 1/2 wide balance with a 19-002 top.

I attached pictures of the shoe and the top.

Can you supply these? I need to purchase at least 10.
A customer submitted photo of channel balance attachments.
Profile picture of Paul
Paul from SWISCO responded:
Thank you for posting! Do you happen to have a balance whose plastic attachments aren't broken? We're having a bit of trouble identifying your Series without seeing both attachments whole. If you do, please submit a few pictures for us to look at.

In the meantime, also check out our Series 390 and see if anything here may work for you.
A home owner from Woodbridge, VA says:
Thank you for your suggestion to go look at one that was still in the window. I had assumed the one in the basement was not broken - turns out the bottom shoe was broken.

I know what to order now - thx
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