Non Tilt Window spiral balance

A home owner from USA says:
good morning,
condo built in 1991, looking to replace spiral balance on 2 windows, 3/8 dia, 30" long, tip seems to be white, kind of hard to tell,
hope you can help :)
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
I think we can! I recommend our S400-30 spiral balance, which has a 3/8" diameter and 30" long tube. We suggest red tip for a sash that weighs 10 through 22 pounds. Red seems to hold up better than white, in my experience.
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