Non-tilt Window Channel Balance 1020

A home owner from Sarasota, FL says:
February 14, 2017
Hi,
I have this channel balance from a short bathroom window that seems to me to look like a S380 or S385 but in an 11" length and the shortest I see for those is 13" and 12" respectively. It has "1020" imprinted on the metal. The surface that I placed it upon for pictures has lines at 1 inch increments. Do you have a compatible replacement for this?

Thank you,
James M
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
February 20, 2017
Hey, James. We can custom make this size, but I will need you to confirm whether the Series 380 or Series 385 is the better match. The only difference is the size of the bottom shoe. I can't make it out based on your photos, but we show detailed dimensions for each shoe on their respective pages that you can review. Please also tell me how many balances you need altogether.
A home owner from Sarasota, FL says:
February 20, 2017
Hi Tom, thanks for the reply. I will take measurements and figure out the shoe this evening. I only need two -- the window is unique in height compared to all my others and is located in the bathroom.
A home owner from Sarasota, FL says:
February 22, 2017
Hi Tom, the shoe matches 15-005 in the 380 series.

Thanks,
James
11" Series 380 Channel Balance
11" Series 380 Channel Balance
S380-11
$9.34
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