Non-tilt channel balance replacement

Quick Learner from Sonora, CA, USA
Hi,
I need a replacement part, to replace my window channel balance. It is 1/2" wide (or 9/16"), 27" long (or 26" and 15/16"). Only visible marking reads 86 26-4 AB5 CMC 1 (see photo.
What part number should I be searching for?
Thanks in advance,
Crow
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3 Replies
Quick Learner from Sonora, CA, USA
It appears that I need the Series 385 Side-load Channel Balance Sash Support System (non-tilt), but with they way the bottom shoe is worn, it's difficult to tell if it originally had a 1-3/32" deep bottom shoe.
Emily
Emily from SWISCO
SWISCO
Expert

Hi there, Crow.

We can help supply this balance but it will have to be a custom order due to its configuration. The key detail here is the stamp; specifically, how your stamp starts with "86." That tells me that your balance has a special calibration that isn't matched by any of our standard parts. What I will do now is email you a purchase link and price quote for (2) that you can use to place an order on our website. 

Please note, there is a 5-6 business week lead time. 

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