Non tilt window balance

Hello,

We'd be happy to look into this for you but we'll need a bit more information to narrow down your options. If you could show us the connecting point between the spring and pulley inside the metal channel, that would help us confirm if our stock balances could work for your repair or if they would need to be special ordered. Thank you!

Thanks for getting back to us. I agree that your balance resembles the S385-27 (2630) balances as long as the 1-3/32" depth of the bottom fitting shown below matches yours. Just let us know if you need anything else. 

Comparison of the S378, S380 and S385 balance shoes.