Hello,
Would like your opinion on the right replacement balance guides for the parts in the attached pictures. The metal length of the guide measured 21 5/8 inches, but the markings seem to indicate I should get a 21" replacement. Also, need help identifying the correct top and bottom guide types that goes with it. Thanks!
Non-tilt window balance guide
Quick Learner from San Diego
Jan 16, 2024 1:11 am
4 user uploaded images
2 Replies
Jasmine from SWISCO
Jan 17, 2024 1:11 pm
Thanks for reaching out! The balances you have are a custom-made assembly, referred to as an Extended-Travel Channel Balance.
I've forwarded a link with a quote for (2) of these custom assemblies. There is an order minimum of (2) balances per custom balance, but if you would like a higher quantity of balances, I'll be happy to adjust the quote for you.
You'll be able to use the provided link to review the quote and place the order from your online cart. Be sure to check your spam/junk folder if you do not find the email in your primary inbox.
Please let me know if you have any questions.
