Non tilt window parts

Based on these picture, I think you might have a Series 500 spiral balance. I don't believe your parts are still available, but we have some possible substitutes. I suggest taking a look at the following parts and see if you can adapt them to your window: start with our 17-012 and 17-048 shoes, 18-063 top guide, and finally the screw on 67-002 face guides. The 67-002 is made to be installed on the side of the sash with a short screw. These keep the sash from moving from side to side. What do you think of this hardware?

Hello, Dante. Are you able to confirm that the Series 500 Dave recommended is a match? Also, is it possible for us to see your window? That may help. In the meantime, we will continue our research.

Thank you again! This is a big help. We are currently working on a possible replacement for the bottom balance foot you showed. Hopefully it will work! We are still waiting for it to come in, though. I will let you know the moment it is available.

Alright, please see our 15-221. I think this may be what you want.

Sure! I would give it 2 to 3 turns and try it out. If it still droops a little, consider 1 or maybe even 2 more turns. You don't want to go much higher than that. You should stop when you feel the tension.