Non tilt window parts

A handy person from 33410 says:
Please help me ID these parts
Thanks Dante
User submitted photos of window hardware.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Based on these picture, I think you might have a Series 500 spiral balance. I don't believe your parts are still available, but we have some possible substitutes. I suggest taking a look at the following parts and see if you can adapt them to your window: start with our 17-012 and 17-048 shoes, 18-063 top guide, and finally the screw on 67-002 face guides. The 67-002 is made to be installed on the side of the sash with a short screw. These keep the sash from moving from side to side. What do you think of this hardware?
A handy person from 33410 says:
Dave,
thank you for your reply.
I have bin told from a local window repair shop that these parts look like the windows may be made by stanley 35 to 40 years ago.
the top guides look they will work
bottom 17-048 looks like I can make work ,do you have the guides for that part.
thanks again for all your help
Dante
Profile picture of Paul
Paul from SWISCO responded:
Hello, Dante. Are you able to confirm that the Series 500 Dave recommended is a match? Also, is it possible for us to see your window? That may help. In the meantime, we will continue our research.
A handy person from 33410 says:
Hi Paul,
Yes the balances look like series 500
I'll send you a picture of the window
I hope they help
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Thank you again! This is a big help. We are currently working on a possible replacement for the bottom balance foot you showed. Hopefully it will work! We are still waiting for it to come in, though. I will let you know the moment it is available.
Profile picture of Tom
Tom from SWISCO responded:
Alright, please see our 15-221. I think this may be what you want.
A handy person from 33410 says:
Hi,

Can you please tell me how many revolutions to make for this window ,it has a 17" balance and its about 24"wide.
thank all of you for your help.
Dante
Profile picture of Paul
Paul from SWISCO responded:
Sure! I would give it 2 to 3 turns and try it out. If it still droops a little, consider 1 or maybe even 2 more turns. You don't want to go much higher than that. You should stop when you feel the tension.
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