Norandex sash guide

A handy person from Venice Fl. says:
The white plastic cap after 20 years is failing and the sash spring and guide comes flying upward. Is the cap a separate part or combined with the guide. The guide seems to remain intact but I cannot hold the spring down without the top plastic cap.
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Tom from SWISCO responded:

Sounds like you just need a top sash guide. We can definitely help, but I'll need you to remove an undamaged version of the top sash guide from the window and show me a clear picture of it from the front and side. Think of it like a mugshot. Dimensions would also be a huge help. 

The video below should also be of some use to you.

A handy person from Venice Fl. says:
The opposite one broke as I was removing the window. I hope these pics are adequate.
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Tom from SWISCO responded:

They're perfect, thank you so much. This top sash guide would be our 18-161. Look it over and let me know if you have any questions!

How to Repair a Jammed Window
How to Repair a Jammed Window
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How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
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