Bob from SWISCO responded:
December 1, 2021
Hi Steven. Do the windows struggle to open or stay opened? If so you almost certainly need new channel balances. If it's just an issue of the locks not latching to their keepers though it may be a different issue, such as the window not being level, in which case you may need to hire a pro for assistance. Just keep that in mind. If you did need to replace the balances, you have either our S380-30 or S385-30. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. For a stamp choose 2950. For the Top Sash Guides, see id the 18-178 pair matches what you need. Comparison of the S380 and S385 balance shoes.
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Bob from SWISCO responded:
December 2, 2021
Hi Steven. Removing and replacing channel balances isn't a complicated process, so assuming all the balances are the same size, testing new ones to replace them shouldn't prove too difficult. I advise wearing safety goggles just in case--balances are under a lot of tension, after all. The video below goes deeper on the installation process. Take a look. |