NuAir window

Question

Need to figure out which series I need to order; from the website, I believe they are either 380 or 385 but unsure how to determine without removing everything which I'm not ready to do?

Emily · Accepted Answer

Hello there!

I'm afraid I can't determine what you may have from these photos alone. I would need to see photos of an undamaged balance removed from the window along with the end fittings intact. The related videos on this page will explain the specific details we'll need along with how to replace this kind of balance.