Nuair window balance

A home owner from SW Florida says:
Please let me know which part number I need to order to replace this single-hung (non-tilting) window balance.

Thanks
Thumbnail of the uploaded file named 44A2300A-9F74-4CD2-94C7-F0DAE00CE8B5.jpeg
Thumbnail of the uploaded file named D57A5485-FE8F-409A-9C1D-818B38DBB001.jpeg
Profile picture of Paul
Paul from SWISCO responded:

Thank you for writing in. Take a look at both our S380-30 and S385-30 channel balances. These appear identical with the exception of the bottom balance shoe. The bottom balance shoe for the Series 380 measures 1" and for the Series 385 it measures 1-3/32". Measure the depth of your bottom balance shoe like in the diagram below to decide which balance would make the better match. 

Alternate view of 15-004
Alternate view of 15-004

As for the stamping, does it read "29 5"? I am having a little bit of a hard time reading it. 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.