Numbers

A handy person from Palm Bay, FL says:
November 26, 2021
35 9 BSI TB
Profile picture of Lauren
Lauren from SWISCO responded:
December 1, 2021

Hello, thank you for posting! 

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. Please confirm that the length of your metal channel is 36". You have an older stamp on your balance that does not correlate to our stamp options. You will need to obtain the weight of the window sash and refer to the strength chart on the product page to choose the correct option. Please let me know if you have any questions. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
36" Series 380 Channel Balance
36" Series 380 Channel Balance
S380-36
$12.27
36" Series 385 Channel Balance
36" Series 385 Channel Balance
S385-36
$12.27
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.