Nuprime window opener

Question

Good afternoon - we moved in to an older house in 2019, and recently the Nuprime window opener will open but not close the window. I've taken it apart to try to repair but without luck. Any thought on what I might need?

Casey · Accepted Answer

Hello,

We'd be happy to help but we'll need you to open the window and show us the arms that move the window sash in and out to compare to our inventory. Thank you!