OP05 1007 part broke, window cannot be winded open and close

Quick Learner from M4P 1R2 Toronto

Mar 28, 2020 7:41 pm

Dismantle broken part as photo shown. The window cannot be winded open and close. The hinge part number is OP05 1007.
Could I get the replacement parts from your company. Do I have to buy the hinge attachment bracket? Please advise parts to be bought to get this window repaired?

2 user uploaded images

6 Replies

Tom from SWISCO

Mar 30, 2020 12:44 pm

Hello! This looks like the stud attachment found in both the 39-340 and 39-424 mounting bracket. These are also both Roto brand, which I see printed on your clip. I think there's a good chance you have one of these two products, but you'll have to examine your old mounting bracket to confirm which one to go with.

Quick Learner from M4P 1R2 Toronto

Mar 30, 2020 7:46 pm

Since it is at the bottom part of the window, I find no attachment bracket, when this part is broken. Unfortunately, I stay in 22F. not able to identify previous bracket used due to dropping off!

Tom from SWISCO

Mar 31, 2020 10:38 am

There should definitely be a bracket on there somewhere. This kind of part doesn't go on the sash by itself. Without seeing the old bracket as a reference, there's no way to know which part you have.

Quick Learner from M4P 1R2 Toronto

Mar 31, 2020 8:28 pm

Thank you, I will visit the condo unit in ground floor to view window assembly and take the photo after this epidemic lock down. Once again thanks your enthusiastic reply helps

Tom from SWISCO

Apr 1, 2020 8:36 am

I'm very happy to help, of course. If you do find a bracket and it doesn't look like either of the two products I mentioned, let me know. We can try our best to find something that looks closer.