Old Andersen double-hung window balancer
Thanks for posting. See the newer style 24-531. This will replace old Andersen balances with the stamp '531'. Let me know if you have further questions.
Hi Bob, another Bob here! Thanks for the info on the balancer. Since I sent my request, I found a "3042" stamp on the side of the lower sash. Wouldn't that require a different sized balancer? It seems that the balancer that was in the head jamb is not matching the window sash. Am I wrong? So, should I get the balancer that is the same as the original, or the one that "should" be with this sash? Thanks again!
Bob in Oregon
Hello, Bob! First, I want to apologize; I misspoke in my previous response. While the 24-531 does replace balances with the 531 stamp, that's not relevant to you. What I meant to say is that it's designed to replace balances with the 527 stamp, which is what you have. Sorry for the confusion!
Regarding the stamp on the sash, I don't believe that's relevant to IDing the balance. What makes you suspect that the original 527 stamp balance is incorrect? Have these sashes been difficult to operate? We usually stick as close to the original hardware as we can unless there is good reason to believe that the installers put in the wrong parts to begin with.
Thanks,
Bob in Corvallis, OR
Awesome, glad to hear it! Sorry again for the confusion and thanks so much for the business. We're always here to help if you had any follow up questions.