Old andersen window balance

Quick Learner from illinois
I'm trying to repair an old Andersen window where the sash balancer has failed.

I've attached pictures.

It appears to me the part numbers are 11600-17.
The windows is double hung

I see a number stamped on both balancers:

1031 BS27 4-91

My right balancer is broken. The left seems to work fine.

Could you tell me the proper replacement part number.

Thanks,
Dan
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3 Replies
Quick Learner from illinois
Additionally, this is the stamping on my left balancer. It's different from the right one. I need to replace this one. I may replace both so please give me both part numbers if they are different.

Thank You
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

Hello, Dan. It appears both balances have a "1031" stamp, which is the only one you need to worry about. Based on that number, you can use our 24-1033 to replace it.

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