Old crank out storm windows

A quick learner says:
Crank handles have fell out and won't go back in. Springs that attached to storm windows are broke off
Thumbnail of the uploaded file named 20200929_134530_HDR.jpg
Thumbnail of the uploaded file named 20200929_134515_HDR.jpg
Thumbnail of the uploaded file named 20200929_134456_HDR.jpg
Thumbnail of the uploaded file named 20200929_134417_HDR.jpg
Thumbnail of the uploaded file named 20200929_134209_HDR.jpg
Profile picture of Tom
Tom from SWISCO responded:

Thank you for your patience during this busy season. You have a very old window. The best options we have in our inventory are the 39-001 and 39-002. Look these two parts over and see if you could get either to work.

There's nothing we can do about those springs, unfortunately. They haven't made windows that use springs like this in a long, long time. I'm not sure who may still have them.

Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.