Old window balance

Thanks for writing in! I am confident we have a replacement balance we can supply you with however, to be absolutely sure I'll need to see a photo of an undamaged balance removed from the window.

In addition to the bottom attachment in your photo, I am looking to see a photo of the top plastic attachment from the balance. 

The stamp provided only indicates the weight range the balance can carry to support the sash. This will be useful once we've determine the type of balance you need.

Let me know if you have any questions.

Thanks for the photo. I believe your balances have the 15-036 Hook attached to your channel balance. So this will need to be a custom order balance.

I've sent over a link with a quote for (2) S770-17 channel balances with the above mentioned hook attached to it. This balance will have a 17B stamp for a window weighing 7 to 10lbs. The 16B stamp holds the same amount of weight however, our balance channels are stamped a bit differently. Although, I'd still recommending double checking the sash weight to be sure that this is the correct stamp for your balances.

These balances are typically compatible with the 15-105 pivot shoe, which is sold separately.

There is an order minimum of (2) balances per custom order, if you need a higher quantity please let me know. I'd be happy to update the quote for you.

Let me know if you have any questions.