Old window guides

A contractor from Lanham Maryland says:
October 11, 2022
3 pieces we need, The little piece on the top of the window, One is on each side and I believe that keeps the window in the guide. Then there is a twisted wire inside the Guide with a little piece down at the bottom which I believe holds the window up. Right now when you slide the window up it does not stay up. We thought perhaps if we replaced the chain guide and the 2 plastic pieces, The windows would work correctly
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Emily from SWISCO responded:
October 14, 2022

Hello there!

Your tilt latch looks similar to our 26-088P but I recommend comparing your dimensions with ours to confirm this matches what you're looking for. 

The twisted wire hardware is called a spiral balance, and if this is a tilt window I recommend our 3/8" diameter Series 900 or 5/8" diameter Series 600. The part it's connected to at the bottom is called a pivot shoe. We can help with that but we would need to see an undamaged version removed from the window along with the written out thickness and width dimensions. 
Keller Top Tilt Latch Pair
Keller Top Tilt Latch Pair
26-088P
$5.12
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
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Styles of Tilt Window Latches
Styles of Tilt Window Latches
GUIDE
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