Channel Balance Needed

A handy person from Connecticut says:

Hi. I do have oldcastle window balance issues. My name is Wilson. Thanks

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Bob from SWISCO responded:

Hi Wilson. We can replace these balances for you, but they'll have to be custom made due to their unique design. That clip at the end of the cord that comes out of the shoe is pretty unusual for this type of balance. Can you tell us if that clip attaches to the window frame with a screw? Also, how many balances do you need? From there, we'll get this started for you.

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