My name is Paul, and while opening our window I noticed the extending arm was all rusted out. The window came out of its track, but I was able to get the window back in the frame and lock it in place. I have attached a picture of the window on the left to show the mechanism as well as several product stickers that were affixed to the window. The window I question opens to the right when looking at it from the inside.
Tom from SWISCO responded:
January 3, 2023
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