Operator hardware identification

A home owner from lynn, ma says:
June 11, 2022

Stripped. Does not crank. Need parts, please. 

Thumbnail of the uploaded file named Kitchen Window.jpg
Thumbnail of the uploaded file named Kitchen Window Arm.jpg
Thumbnail of the uploaded file named Kitchen Window 2.jpg
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Emily from SWISCO responded:
June 15, 2022

Hello there!

This resembles our 39-331 and 39-332 straight arm Andersen operators but compare our dimensions with yours to confirm this matches up. 
A home owner from lynn, ma says:
June 15, 2022
is the only difference the handle side. Handle is on the right in my case (39-331). I sent photos. Thank you. Mario
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Emily from SWISCO responded:
June 15, 2022

Yes, these operators are the same other than the handing. It appears your spline is on the left of the operator base so you'd want the 39-332.
A home owner from lynn, ma says:
June 15, 2022

when you say on the left you are talking from the outside looking in. I see it opposite from the inside looking out... but what do i know. if you are certain then i will go ahead and order. do you want to call me just to assure i am ordering the correct part? 

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Emily from SWISCO responded:
June 15, 2022

My apologies for the confusion! I'm not sure what you consider left or right, every customer and window manufacturer defines that differently. If you mean the operator you showed in your first batch of photos then that'd be our 39-332. You just need to focus on what side the handle is on and use that as a reference for what side you need.

I'm afraid I can't call you, I can only respond right here on this page. I hope that's okay. 
A home owner from lynn, ma says:
June 15, 2022
Done. Thank you for your help. Mario
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Emily from SWISCO responded:
June 16, 2022

My pleasure, Mario. Let me know if you need anything else and best of luck with the repair!
E-Z Straight Arm Operator, Andersen
E-Z Straight Arm Operator, Andersen
39-331
$29.17
E-Z Straight Arm Operator, Andersen
E-Z Straight Arm Operator, Andersen
39-332
$29.17
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