21-111 cap did not work for me

Home Owner from Indiana

Nov 19, 2019 8:16 am

I receive the cap, but it will not fit. I thought I had right size. Please let me know if I can return this and get correct one. Please see attached pic and let me know what I need. I also order your 21-111 and that was just bit small and it would not fit. I have return both back. Lets try 3rd time now. Please see attached pic and let me know what will fit.

5 user uploaded images

4 Replies

Tom from SWISCO

Nov 22, 2019 11:14 am

I'm not sure exactly what you have, but our 21-005 looks close. This has a 5/16" shaft diameter, which matches yours, as well as a 3/8" cap diameter. It should be compatible with our 21-154 clamp, which you also appear to have. Look it over and let me know what you think.

Home Owner from Indiana

Nov 22, 2019 2:19 pm

Only thing I need is pin cap. I did order your 21-111 but it was hair short and it would not go on metal pin.

Paul from SWISCO

Nov 27, 2019 9:15 am

Ah, I see you have the old discontinued Slimfold bi-fold door pins. The Slimfold nylon caps have been reduced to receive on a 1/4" pin tip. You may be better off getting their new complete pins. For each door panel, you will need one of the 21-001 bottom threaded adjusting pin and three of the 21-007 spring loaded pins for the top pivot and the two top and bottom guide pins. They will fit your old track and pivot bracket.Look over both parts mentioned and let us know your thoughts.