Good morning.
I have Owens Corning fiberglass windows that need replacement parts.
I have attached a picture of the serial number for this window.
In addition to Spiral balance and pivot shoes, I additionally need a charge tool and replacement vent latches. I cant seem to find a vent latch match on your website as mine has a metal hook that runs along the entire length behind the body.
Finally, it looks like the center sash guide is held in place by 3 screws and can be removed. Is this a replacement part too?
It seems that either wear or contaminants have become lodged in the pivot shoe tracks and so they bind. Perhaps they might need replacement.