PATIO DOOR HANDLE AND LOCK MECHANISM NOT WORKING : SWISCO.com

Handy Person from Wheat Ridge, CO

Nov 13, 2021 12:22 pm

The sliding patio door does not work at all. Looks like all the latches are stripped. Need the whole kit.

2 user uploaded images

6 Replies

Tom from SWISCO

Nov 16, 2021 12:28 pm

Thanks for reaching out to us! The mortise lock you show here looks to be a match for our 82-239. Review our dimensions to confirm.

You also mentioned that you need a new patio door handle, but I don't see that in your photos. The 82-239 is compatible with about a million different sets so I'll need to see yours in order to confirm a match. Please let me know if that's possible.

Alternate image for 82-239

Handy Person from Wheat Ridge, CO

Nov 16, 2021 9:57 pm

Ok, so we need to order this ASAP! Can you do this for us?

Tom from SWISCO

Nov 17, 2021 9:53 am

Great! All orders can be placed directly on our site at your convenience.

Handy Person from Wheat Ridge, CO

Nov 24, 2021 10:11 am

Got the lock and is installed, but I also need the the door jam bracket to match it. Thank you!

Tom from SWISCO

Nov 24, 2021 11:28 am

That's awesome, I'm glad to hear it worked out.

As for the door jamb bracket, might you be referring to the keeper? If so, the 82-239 comes with one already, shown in the diagram above. Is your keeper a different style? If so, may I see it? I'll then check to see if we carry anything closer.