PGT WINDOW BALANCE AND TOP SAH GUIDES

Hello,

We'd be happy to help but we would need to see the attachment on the opposite end of the balance as well to identify a possible replacement. 

As for your top sash guide, you can start by carefully comparing the dimensions of our 18-015 to yours and let us know if there are any discrepancies and what yours measures. Thank you!

Your balance looks like our S395-30. Take a look and see how they compare. As for your top sash guide, I'm going to have our senior expert take a look and see if they can offer any other recommendations. Thank you. 

Do you know what PGT window series you have? The 18-015 that Casey recommended is used for their 4000 Series window. There could be minor changes from your old top sash guide to their new style. You might have to notch one side to fit your sash. 

There may be a sticker on the window or inside of the frame with this information. 

It seems like the 18-015 would be our best replacement option. You are welcome to give it a try but you would be responsible for the cost of shipping them back if they don't work out for you. There is no restocking fee. You can view our full return policy here. Thanks for posting.