Tom from SWISCO responded:
February 13, 2020
Hi there! Sounds like you need new glazing bead and a top sash guide. Let's start with the glazing bead first: I recommend our 55-20. Carefully review our dimensions and let me know if they match up. If so, this would be a good option. Profile diagram of 55-029
For the top sash guide, you'll need to remove one from the window and show us a clear picture of it by itself and without obstruction. I'd like to see it from the front and side; think of it like a mugshot. Finally, please make sure that the guide you show us is whole and undamaged, if possible. |
Paul from SWISCO responded:
February 17, 2020
Have a look at our 18-015 top sash guide. Look over our measurements and see if our measurements are compatible with yours. |