PGT Window Replacement Balance

A quick learner from Florida says:

Stamping: 36 9 BA CMC 4

37" metal to metal. Need help on identifying the bottom guide.

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Casey from SWISCO responded:

Hello,

It looks like our S395-37 will make a good replacement for your balance. You'll need to weigh your bottom sash and choose the correct spring strength option based on the chart on our product page. Let us know if you have any other questions. Thank you!

A quick learner from North port says:
I have a PGT single hung stamped as 36. 9. ER. Caldwell. Metal to metal is 37 inches. Not sure weight or code to order. Looks like S395-37. Advise. Thank you
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Paul from SWISCO responded:

I do agree that our S395-37 channel balance does look like your balance. Make sure the depth of your bottom balance shoe matches with ours. Since your stamp does not match any of our stamp options, you will need to weigh your window sash and go to the sash weight chart on the product page to choose the appropriate option.

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