PGT casement window latch

A contractor from 33004 says:
Hi dear,

I'm looking for a PGT casement window latch like is showed on the pictures attached.

Whatever you can help me will be appreciated, part number, where to buy it, price, anything helps.

Thank you, and have a great day.

Ariel
Thumbnail of the uploaded file named IMG_20190821_174559.jpg
Thumbnail of the uploaded file named IMG_20190821_174501.jpg
Thumbnail of the uploaded file named IMG_20190821_174522.jpg
Profile picture of Paul
Paul from SWISCO responded:

Please take a look and see if our 38-036 casement lock is a match for your current lock. 

A contractor from 33004 says:
No, doesn't match for measurement reasons.
Profile picture of Bob
Bob from SWISCO responded:

Hm, that surprises me, as we have seen this part in the past and the 38-036 has been the correct replacement. Can you tell us the measurements and how they don't match up? Many thanks.

A contractor from 33004 says:
Measurements for the screws holes are good, but, as you can see on the first pic, there is an oval shape that needs to go inside the opening on the window that is not fitting (too wide), making to stand out of that specific area. The handle is too long so can't be installed. The inside latch (curved) is not big enough to grab the window pin. So, is not "the replacement part". Any other suggestion to find the exact replacement part?
Profile picture of Bob
Bob from SWISCO responded:

Ah, I see. Unfortunately, this is the only lock we carry in this style. I'm sorry that we cannot offer a better option.

Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.