Paul from SWISCO responded:
February 17, 2021
Perhaps I can assist you. Our Ultra Lift Balances come pre-charged. I believe your PGT window is the hurricane type, so it won't be removable. With the bottom sash closed, drop the Ultra Lift Balance (with the 17-083 bracket attached to the top pin of the spiral) down behind the sash. Then screw the balance tube at the top of the window track. Raise the sash and attach the 17-083 bracket to the bottom of the sash. Now try the sash and see if it operates. |