PGT window balance

Home Owner from Fort Myers, FL

Mar 16, 2020 11:57 pm

Good day -

Need (4) replacement balances for two PGT windows. Dimensions are 61" top to bottom and 51" left to right. On each balance is stamped the following: 29 6 AX CMC 7.

Two requests:
1) Please help me identify the replacement balances that SWISCO stocks.
2) Is there a training video you recommend showing how best to replace the balances.

THANKS SO MUCH AND STAY HEALTHY! Doug

8 Replies

Casey from SWISCO

Mar 17, 2020 1:46 pm

Hi there, Doug. I am confident we can help locate a good replacement. It sounds like your balances may still be installed in the window. If so, we need for you to remove them and upload some images of the complete balance for us to see. I will post a video below on how this is done. We will also need for you to confirm the metal length measurement of the balance. Make sure to measure the metal length only, not including the nylon fittings. Thank you.

Home Owner from Fort Myers, FL

Mar 17, 2020 3:08 pm

Hi Manuela

Good news and thank you! I will get this information to you on Wednesday. Appreciate the video as well.

Doug

Casey from SWISCO

Mar 18, 2020 6:58 am

Sounds great, thank you.

Home Owner from Fort Myers, FL

Mar 19, 2020 4:14 pm

Hi Manuela -

Thank you in advance for your time and effort in helping me find the replacement window balances. The pictures are of a PGT window balance with the metal segment being about 30 inches long.

Doug

5 user uploaded images

Casey from SWISCO

Mar 20, 2020 8:01 am

Thanks for getting back to us with photos. Have a look at our S380-30 and S385-30 channel balances. Depending on the 'depth' measurement of your bottom balance shoe will determine which of the two balances is the better match. Measure the depth of your bottom shoe, the way is shown in the diagram below, to confirm you're measuring your part the correct way. Whichever one chosen will use a 2960 option that holds a sash weight of 32-35 pounds.