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Tom from SWISCO responded:
March 30, 2021
Hello! We may be able to help with this, but before I recommend anything I'd like a little more context. Can you show me the handle set this goes with? Can you also tell me what kind of door this is, be it sliding, storm, French, or something else? |
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Tom from SWISCO responded:
July 3, 2023
It definitely sounds like something inside the lock has broken, yes. The problem is that I'm not very confident that our 40-123 will work with a Cole Sewell mortise lock. In all likelihood you will need an all new lockset, including mortise and handle. That said, we have dimensions on the 40-123 store page that may help you come to a decision. |