Panel hanging hardware

Quick Learner from Lake Worth, FL
One of the panels in the aluminum.horizontal casement jalhousie window has come loose. The rivet has sheared and the plastic harness is broken. Need the plastic harness with a metal cover. I can fix it to the vertical link using nut and bolt.
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Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid I'm not sure what that plastic harness might be. Would it be at all possible to see a photo of the part in question clearly and without obstruction?

Quick Learner from Lake Worth, FL

The part fell to the grass and dirt outside. Unable to retrieve it.

It is a plastic part that has groove on the side to ease sliding when the vertical link goes up and down when the crank operates.

It also has a metal cover to ensure the jalhousie panel hanger eye goes over.

The metal cover is probably added for durability.

These parts are where the rivet goes through.

I am sorry I Don't have a picture of it

Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid I don't know what it might be. A verbal description is not enough at this stage. This is a fairly old fashioned window and repair parts aren't commonly being made. The only way we can check to see if we have something is if we can see the part in question.

I'm sorry for the inconvenience. 

Quick Learner from Lake Worth, FL
Thank uou
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