Park Avenue casement windows

Quick Learner from Carmel, IN
Bought through Thermal Windows and Siding in Indianapolis in 2009. Company no longer in business. Looking for replacement lever lock.Triple glazed, Krypton enhanced low-e. Casement TRI-K-52-00039
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Quick Learner from Carmel, IN
Bought Park Avenue windows from Thermal Windows and Siding inIndianapolis in 2009. Company no longer in business. Lever lock broke and I am trying to find a replacement. Windows triple glazed, casement crank out, energy star qualified. Only identifier I can find is "casement TRI-K-52-00039".
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thanks for reaching out to us. I'm afraid we can't ID what you may have from these photos. Can you remove the lock from the window and show us some photos? Seeing the fork or whatever part engages with the keeper should allow us to narrow down some options. 

Quick Learner from Carmel, IN
Can you tell me how to remove? I am afraid to break it further. Thank you!
Emily
Emily from SWISCO
SWISCO
Expert

Sure, we actually have a video that will walk you through the steps. I've posted that below.

Quick Learner from Carmel, IN
Emily, I finally have photos of the window mechanism. 
I believe the crank broke off because that tiny "washer" type piece broke off. 
Please let me know if it's fixable. Do you need more information? Thanks!!
5 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for the additional photos! I'm afraid we don't sell that washer but your casement lock resembles the 38-091 and 38-092. If you need the operator, I recommend taking a look at the 39-220B and 39-376 handle with cover. As for the tie bar, take a look at the 38-901, 38-905, and 38-907. Carefully review the specifications for these parts and see how they compare with your old hardware.

Please let us know if you have any questions or note any discrepancies. 

Dimensions for 38-091
Dimensions for 38-091

Alternate view of 38-091
Alternate view of 38-091

Dimensions for 38-092
Dimensions for 38-092

Alternate view of 38-092
Alternate view of 38-092

Detail of 39-220B
Detail of 39-220B

Dimensions for 38-901
Dimensions for 38-901

Dimensions for 38-905
Dimensions for 38-905

Alternate image for 38-907
Alternate image for 38-907


Quick Learner
what is diffrtence between 38-091 and 38-092
Emily
Emily from SWISCO
SWISCO
Expert

The difference between these two parts is the handing. The 38-091 is considered the left hand version and the 38-092 is the right hand version. 

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